Connecting to a Mobility Server

In normal operation, the Mobility client connects to a Mobility server after logon. You may need to connect manually after correcting a client configuration problem, or after being disconnected by the Mobility server.

To log on (basic steps)

•	On the Mobility client, got to Start > Mobility Client, and then click Connect.

The method of user authentication determines what the Mobility client prompts you to enter in the Mobility Logon dialog box.

To log on at the desktop

•	On the Windows desktop, right-click the Mobility icon in the system tray and click Connect NetMotion Mobility. If the shortcut menu does not offer this option, the system administrator does not allow users to connect.

To log on using NTLM or RADIUS user authentication

•	The Mobility Logon dialog box prompts you for a user name, password, and domain.

If you have accounts on both the local Mobility server and in the domain in which the server participates you can specify which account to use by entering the server name for a local account or the domain name for a domain account. In each case, you must enter a password that is valid for that account.

To log on using RADIUS user authentication, smart card

•	The Mobility Smart Card Logon dialog box prompts you to insert a card into the card reader, and enter the PIN associated with that card.

If there are multiple certificates on the card, you can select a certificate from the User name drop-down list. The list does not include certificates that are normally invalid or redundant, such as duplicate identities and expired certificates. Selecting Show all certificates lists all certificates on the card.

Windows XP only: On a smart card with multiple certificates installed, you can only use the first certificate on the card.

To log on using RADIUS user authentication, personal user certificate

•	If there is only one personal certificate in the certificate store on your device, the Mobility client attempts to authenticate using that certificate. Some personal certificates require you to enter a password.

If there are multiple certificates in the store, you are prompted to select a certificate from the User name drop-down list in Mobility Personal Certificate Logon dialog box. The list does not include certificates that are normally invalid or redundant, such as duplicate identities and expired certificates. Selecting Show all certificates lists all certificates in the store.

To log on using RSA SecurID user authentication, hardware token

A hardware token is a device that displays a tokencode you must read from a hardware device and enter manually.

1.	The Mobility client displays an RSA SecurID Logon dialog box. In the Authenticator box, select the Key fob, standard card, and PINPad option.

2.	Enter a user name.

3.	Use the hardware device to generate a token and enter it in the Passcode box.

To log on using RSA SecurID user authentication, software token

A software token is a software application that provides a tokencode programmatically, rather than requiring you to enter a tokencode read from a hardware device.

1.	Connect the token generator (for example, the USB fob) to the Mobility client device.

2.	The Mobility client displays an RSA SecurID Logon dialog box. In the Authenticator box, select the Software token option with your assigned user name and serial number, and then enter a user name and SecurID PIN.

3.

Click OK.

4.	If the software token requires a password in addition to a PIN, the Mobility client displays a dialog box where you can enter it.